Delivery and payment conditions for samples

Information about delivery

Products are delivered within Germany via insured DHL package with a shipment tracking number. The shipping costs amount to € 4.99. From a goods value of € 75 per order, shipping is free of charge.

Products are delivered to the European Union (Belgium, Bulgaria, Denmark (excluding the Faroe Islands, Greenland), Estonia, Finland (excluding the Åland Islands), France (excluding overseas regions and departments), Greece (excluding Mount Athos), Great Britain (excluding the Channel Islands), Ireland, Italy (excluding Livigno and Campione d’Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, the Netherlands (excluding regions outside of Europe), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (excluding the Canary Islands, Ceuta and Melilla), the Czech Republic, Hungary, Cyprus (excluding Northern Cyprus)) via insured DHL package with a shipment tracking number. The shipping costs amount to € 13.99. From a goods value of € 150 per order, shipping is free of charge.

Information about overseas shipping

The products are always shipped from Germany. In the case of deliveries from Germany to abroad, customs, taxes and fees may be incurred which are not included in the basic price shown.

Delivery times

Unless otherwise stated, the delivery times can be found on the corresponding product description. If several products are ordered at the same time, the delivery time of the whole order is always based on the product with the longest delivery time. Please be aware that the delivery time must always be calculated from the date that payment is received.

Information about payment methods

  • PayPal Plus

The payment must have been received by me within a maximum of 5 working days (after receipt of the order confirmation via email), otherwise the order will be canceled.